How do I join?
Start by submitting an application. Membership is subject to concierge review; we will email you once approved, and you can then sign in. Applying is free.
Answers about membership, reservations, gifts and cancellations.

Share your preferred experience and date; your private concierge will review availability and arrangements.
Request a Private Booking →Start by submitting an application. Membership is subject to concierge review; we will email you once approved, and you can then sign in. Applying is free.
A qualifying single 3–6-day booking unlocks VIP; 7 or more days unlocks Diamond, subject to booking completion and applicable terms.
Submit your preferred dates. Your concierge confirms availability and the final price before a booking is secured.
Prices for sessions up to one day are public. Amounts for longer packages are restricted to eligible VIP and Diamond members.
Yes. The recipient must register and confirm the gift using their member number.
VIP and Diamond members can send requests any time. Live 24-hour replies are not guaranteed.
Cancellation and rescheduling terms are stated in your confirmation before payment and apply as written.
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